Roselyn Maundu founded Acorns Ltd. with a clear mission: to bridge the gap between Africa's talented workforce and the global digital economy. Her journey from recognizing this opportunity to building a successful BPO company is one of determination, innovation, and social impact.

🌱 Founder’s Story: Roselyn Maundu Roselyn Maundu is the visionary Founder, CEO, and Strategic Partnerships Director of Acorns BPO Africa—one of the continent’s fastest-rising business process outsourcing companies. She is also the Founding Chair of the BPO Association of Kenya and the host of Outsourcing Safari, a pioneering podcast that shines a spotlight on Africa’s untapped potential in the global outsourcing arena.

🔥 A Passion Ignited

Roselyn’s journey into leadership was not by accident, but by deep conviction. Her early career in the corporate world taught her three enduring truths: the power of teamwork, the importance of purpose, and the undeniable value of joy in work. On her very first day as a manager, she addressed her team with a bold declaration: “We will embrace what we do with passion, strive to be the best every single day, and have fun while at it.” That moment wasn't just a pep talk—it became the philosophical bedrock upon which Acorns BPO Africa would be built. Over the years, this mantra has evolved into a company-wide culture of high performance, deep human connection, and collective joy. In 2025, Roselyn reinforced this ethos by leading a company-wide “management strategy reconnect” retreat. It was more than just a strategic reset—it was a movement towards mindfulness, presence, and co-creation, designed to align leadership with heart-centered growth.

🌍 Catalyzing Change Through Outsourcing

As someone who believes in Africa’s brilliance, Roselyn sought to rewrite the global outsourcing narrative. She launched Outsourcing Safari, a podcast that doesn’t just inform—it inspires. Through engaging conversations with business leaders, policymakers, and industry experts, Roselyn uncovers powerful stories of success, resilience, and innovation across the continent. With every episode, she chips away at outdated perceptions, showcasing Kenya’s skilled, adaptable, and English-proficient workforce. She highlights the advantages of working in Africa: competitive operating costs, a youthful talent pool, and rapidly advancing infrastructure—all set against a backdrop of a vibrant, innovation-driven culture.

⚖️ Leading Industry-Wide Impact

Roselyn’s impact extends beyond her company. She’s a recognized thought leader and advocate within Kenya’s BPO sector. As the Founding Chair of the BPO Association of Kenya, she has played an instrumental role in uniting industry stakeholders to develop Kenya’s first national BPO policy. Her work has been vital in shaping a framework aimed at:

Positioning Kenya as a global outsourcing powerhouse Creating sustainable employment for youth Driving inclusive economic transformation She is regularly called upon to participate in national dialogues, policy forums, and international conferences, offering her voice as a champion for Africa's outsourcing potential.

💡 A Vision of Possibility

At the heart of everything Roselyn does is a radical belief: Africa is not just a consumer market—it is a global talent powerhouse. “Does the opportunity outweigh the risk? Yes, absolutely. From growing tech hubs to insanely talented youth, Africa is stepping up.” Roselyn challenges global business leaders to move beyond traditional outsourcing destinations and open their eyes to the transformational possibilities Africa offers. Under her leadership, Acorns BPO Africa continues to grow as a purpose-driven, people-first company delivering world-class outsourcing solutions—powered entirely by Kenyan excellence. For Roselyn, it’s not just about business. It’s about building a legacy, creating real opportunities, and reshaping how the world engages with Africa.