Business Process Outsourcing (BPO)

    We provide a comprehensive suite of BPO solutions to accommodate all business back and front office support for our regional & International Clients.

    We have been providing top-rate inbound and outbound services to businesses from different
    industries and can assure you that no matter where you specialize in, we provide the best BPO
    solution for your needs.

    Why  BPO Kenya?

    Kenya’s favorable government policies are adaptable, with a fast-developing infrastructure, and an immensely talented and educated workforce, fluent in English. Our time zone gives us the upper hand in serving your regions better.

     

    What we offer

    1. General Customer Care
    2. Account Activation
    3. Customer Support
    4. Finance and Billing Support
    5. Loyalty & Win back Programs

    Performance Management
    We provide the process for creating a work environment that enables your teams perform to
    the best of their abilities

    Insight analysis
    Generate actionable customer insights through robust data analysis, including customer
    segmentation, predictive models, and ROI scorecards.

    We add value by creating a blueprint for high performance. Our Philosophy: We work with your team so that we understand your unique business requirements and so that your staff owns the solution from the beginning – instead of inheriting it at the end.